Refund policy
We will gladly refund or exchange returns of REGULAR PRICED items within 5 DAYS OF PURCHASE with all tags and packaging intact. There will be no refund if the item appears worn.
If your item has been shipped to you it must be received back in the store within 14 days of leaving our store to be eligible for a refund or exchange.
Please send your returns to:
Quest Shoes & Clothing
980 Shoppers Row,
Campbell River, BC
V9W 2C5
250-286-3212
All SALE ITEMS are a FINAL SALE.
If you happily purchased an item at regular price we Thank You for your business and are glad you secured your size when it was available. We do have seasonal sales, and if on the occasion you notice your item go on sale, we will gladly price match no more than 3 days after you purchased this item. We will give you this portion back as a gift card credit.